Reference

rajaalam89 Privacy Policy For Your Account

Our Privacy Policy explains what account details we collect, why wallet records are checked, and how you can ask for a change.

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rajaalam89 rajaalam89 Privacy Policy For Your Account
CONTACT ROUTES

Privacy Help Beside Your Account Path

Questions about this Privacy Policy should reach us through the support path connected to your account, so we can match your request with the correct login and payment record. Include the email or phone detail linked to your account, the relevant date, and a short description of what you want changed. Do not send a password, wallet PIN or one-time verification code.

Team online

Account request

Use the account support path to ask what personal details are held, why a phone verification record appears, or which step is needed to confirm your identity.

Wallet record

For a DANA, OVO, GoPay or QRIS question, share the payment reference and date without sending secret wallet credentials. We use those details to locate the relevant account event.

Access concern

If a login or device signal looks unfamiliar, contact support from the account area and change your password. We may ask for account details before discussing protected records.

HANDLING DETAILS

DANA Records And Account Security

We handle Privacy Policy requests alongside the account controls you use every day. A phone check helps connect a request to the right account, while device and login signals help us investigate…

Data collected

We may collect account contact details, phone verification results, login events, device signals, preferences and support messages. The Privacy Policy explains how each category supports access, security or a requested service action.

Cookie controls

Cookies can remember sign-in choices, language settings and page preferences. You can adjust browser cookie controls, although changing them may require another login or affect how policy pages are displayed.

Account protection

We use phone verification, login checks and account matching before discussing protected records. Never share your password, wallet PIN or one-time code with a support contact or another person.

Retention timing

We retain account, payment-reference and support records for operational, security and dispute needs. When a record no longer serves those purposes, we remove it or reduce its connection to your account.

Change request

To request a correction, send the account contact detail, the field you believe is wrong and the reason for the change. We may verify your identity before editing or disclosing personal data.

Policy contact

For a Privacy Policy question, use the support route beside your account and identify the relevant section, login event or wallet reference. We keep the request focused on your own records.

Privacy Policy Questions From Indonesia

These answers address the account and wallet questions we hear most often about the Privacy Policy. They cover access, payment references, cookies, corrections and contact steps, so you can understand the data path before opening an account or returning to the lobby.

It covers account details, phone verification, login and device signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

Phone verification helps connect account access and privacy requests to the correct person. It can also help us investigate an unfamiliar login without asking you to reveal a wallet PIN or one-time code.

The Privacy Policy distinguishes payment references, statuses and timestamps from secret wallet credentials. Do not send a DANA or QRIS PIN to support, because it is not needed for a policy request.

Use the account support path and state the contact detail linked to your account, the field that needs correction and the reason. We may verify your identity before changing protected records.

We retain relevant account, payment-reference and support records while they serve access, security, operational or dispute needs. After that, we remove them or reduce their connection to your account.

Yes. Your phone browser provides cookie controls for saved preferences and sign-in choices. Turning some cookies off may require another login or change how account and policy pages function.

Contact us through the support route beside your account. Include the relevant section, date, login event or payment reference, but leave out your password, wallet PIN and one-time verification code.

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